Tour Operators and Travel Agents

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Management system and reporting

Management systemAction PlanningReporting & Benchmarking


The Travelife action planning tool is an easy online tool to support the planning (who, what, when) and implementation of concrete actions.

You can formulate your goals, engage the right people  and create a time-plan. After completion you have a clear overview of your road  towards sustainability. The action plan can be downloaded as a PDF.

While the tool provides a wide range of measures you are able to select actions that match your business activities and type of suppliers. Over 200 measures are grouped under different themes, such as:

  • Internal management;
  • Supply chain management (accommodation, transport, activities, guides);
  • Destinations;
  • Customer communication.

The measures are suitable for small as well as (very) large companies and are based on what other travel companies have already implemented successfully. To inspire you, concrete examples are provided of how other companies have achieved the suggested actions and measures.


The Travelife reporting tool support you to evaluate and report on your sustainability achievements.

The online reporting tool provides a clear overview of the most relevant actions and measures and is in line with the action planning tool.  Travel companies can create an internal sustainability report, or an external report for their travel association and/or Travelife for external recognition of their sustainability achievements. The tool also provides associations with the possibility to monitor their members’ progress and to benchmark their members over time, with each other or with other associations.

The reporting tool supports the communication of your sustainability achievements with a printable PDF report. You can also publish your report online through the reporting widget (a direct link you can integrate in your web site).

The reporting standards are in line with the EMAS III tourism sector specific standards, the Global Reporting Initiative Tourism supplement and the Global Sustainable Tourism Criteria (GSTC).


The Travelife management system supports the effective integration of sustainability in 6 steps:


1.  Engage your company, including the appointment of a Sustainability-coordinator;
2.  A basic evaluation of sustainable aspects in your company;
3.  Development and implementation of a sustainability policy;
4.  Develop and implement an action plan;
5.  Monitoring of the action plan;
6.  Reporting on sustainability activities and achievements.

The management system is in line with international standards and guidelines such as EMAS III (the European Eco Management and Audit Scheme), the ISO 14001 environmental management system and the international ISO 26000 guidelines for Corporate Social Responsibility.

6-step

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