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During the engagement stage the sustainability coordinator (SC) learns about sustainability management for tour  operators and travel agents by taking the Travelife basic training online. The SC will learn about the concrete steps to take, how to assess the company based on the Travelife Partner sustainability standards and create their own improvement plan. During the implementation phase the SC establishes the basic management principles of the company including a mission statement, a sustainability policy, and an action plan.

Benefits for Travelife Engaged members

• The Travelife on-demand training platform with 18+ trainings.
• Exams and personal certificates for the SC and unlimited staff members.
• The ISO 14001, EMAS III and ISO 26000 compatible management system.
• The Travelife sustainability management tools for self-assessment, action planning, reporting and best practices.
• Guidance and templates for improving the company’s sustainability performance.
• Access to certified suppliers.

* FTE - full time equivalent number of staff members

After reporting the achievements of the company against the basic Travelife Partner standards, a desk audit of the company report is performed by the Travelife coach.
Upon compliance, the company will receive the Travelife Partner status, a recognition for their commitment to sustainability. This provides the ideal starting position to continue step-by-step towards certification.

Benefits of Travelife Partner status

• All benefits of Stage 1 plus:
• Desk audit to confirm Travelife Partner compliance (every two years).
• Use of the ‘Travelife Partner’ logo.
• Listing on the public Travelife website and in the B2B matchmaking tool.
• Online promotion of the company for its commitment to sustainability.
• Access to the Travelife Certified standard to start working step-by-step towards compliance with the certification standard.

* FTE - full time equivalent number of staff members

The Travelife Certified award is the most comprehensive and rigorous of the three stages. Based on compliance with the Travelife Certified criteria, which is desk audited by the coach, the company can request an independent third-
party assessment. 
The company will be evaluated during an on-site audit based on international auditing standards. Upon compliance it will be awarded the Travelife Certified status as proof of internationally recognised high sustainability performance.

Benefits of Travelife Certified status

• All benefits of Stage 2 plus:
• On-site audit to confirm Travelife Certified compliance (every two years).
• Surveillance desk audit between two on-site audits.
• Use of the internationally recognised ‘Travelife Certified’ logo.
• Online promotion of the company for its excellent sustainability achievements.

* FTE - full time equivalent number of staff members

** Travelife Certified membership includes the fee for the auditor but excludes auditor’s travel costs. Auditors will come from the country or global region of the company.

*** In case the company has additional locations or brands, higher yearly contribution will apply.